The View

Hat Care Instructions

Your Gigi Pip hat is built with timeless quality, but everything lasts even longer with consistent maintenance + care. Our hat experts are here to empower you with the information you need on maintaining, reshaping, restoring + packing your hats so that you can keep them looking new.

MUST-HAVE'S FOR CLEANING YOUR HAT

Cleaning your felt hat can be a delicate task. Whether you need a light cleaning to refresh or you literally wear your hat every day + would run it through the washing machine if you could (don't do that!), we've got the tips, tricks, + products you need for keeping your hat looking fresh every day. Check them out below!

HAT BRUSH

Use a hat brush to help remove dust + dirt from the surface of your hat. For best practice, gently brush the hat counterclockwise, starting at the front + working your way around while moving with the natural grain of the felt.

+ TIP: Always brush your hat before spot cleaning or applying treatments + always brush in the same direction consistently.

LINT ROLLER

A good rule of thumb: always keep a lint roller on hand to remove lint, hair, and dust from your brim. A quick + often lint roll will help to preserve the quality of your felt hat.

+ TIP: Rip off a sheet from your lint roller + press into the hard-to-reach crevices of your hat, like the crown!

HAT SPONGE

A good hat sponge is one of the oldest tricks in the book to remove smudges + give your hat a clean new look. Use a hat cleaning sponge dry to shave off loose nap, surface dirt + imperfections. This works great for makeup smudges!

+ TIP: Be sure to use one sponge for your dark felt hats + one for your light felt hats!

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Backorders will ship in 28 days.
Return Policy

RETURNS + EXCHANGES

*SIZING ISSUES? Start here! Most Gigi Pip hats have an adjustable inner band that adjusts down up to 5 cm. Before returning a hat due to sizing issues, please make sure to adjust the hat for a customized fit. If your hat fits front-to-back but not side-to-side (or vice versa,) hat sizing hats might be your best solution. 

Please initiate your return or exchange below within 30 days of delivery. Returns shipping is paid for by the buyer. 

EXCHANGES

Exchanges are eligible on each US order within 30 days of delivery. If you don't know exactly what you want at this moment, you can exchange for store credit which will be given to you as a gift card that can be used at on the Gigi Pip website. The exchange will be processed when the provided label is scanned and marked in transit by the postal carrier.

RETURNS

We are happy to provide a refund of the purchase price for items returned in brand new, unused + resell-able condition within 30 days of purchase (shipping charges are not eligible for refunds).